JK Luxora

Terms & Conditions

Introduction

Welcome to JK Luxora. By accessing or purchasing from our website (jkluxora.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions apply to all users, visitors, and customers of our website. We reserve the right to modify or update these terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.

2. Products

  • We make every effort to display our products as accurately as possible. However, slight variations in color, embroidery, or texture may occur due to lighting and screen differences.
  • All products are handcrafted, and minor irregularities are part of their natural beauty and authenticity.

3. Orders & Payments

  • Orders are confirmed only after full payment is received.
  • We accept secure payments through trusted payment gateways.
  • Once an order is placed, it cannot be modified. Please review your order details carefully before checkout.
  • In case of payment failure, please retry or contact us for assistance.

4. Shipping & Delivery

  • We deliver across India and offer international shipping to select countries.
  • Delivery timelines vary depending on product availability and destination. Estimated delivery details are provided at checkout.
  • Any customs duties or taxes for international orders are the buyer’s responsibility.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns & Exchanges

  • Due to the handcrafted nature of our products, returns are accepted only for damaged or incorrect items.
  • Customers must inform us within 48 hours of receiving the order with unboxing video proof.
  • Items must be unused, with all tags intact and in original packaging.
  • Refunds (if applicable) will be processed after inspection of the returned item.

6. Pricing & Offers

  • All prices listed are in INR (₹) and inclusive of applicable taxes.
  • We reserve the right to change prices, discounts, or offers at any time without prior notice.
  • Discounts and promotional codes cannot be combined unless stated otherwise.

7. Intellectual Property

All content on this website — including images, text, graphics, and logos — is the property of JK Luxora and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

JK Luxora is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our products or website.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Phone: +91 99870 94968
Email: jkluxora@gmail.com
Address: JK Service Shop No. 167, Rasaaz Mall, Near Singapore Plaza, Opp. Evershine Hospital, Mira Road (East), Thane – 401107 Maharashtra, India, Mumbai, India, Maharashtra